MEMCON--MEMO OF CONVERSATION

You never know when a business record may be of crucial importance in commercial litigation.  Sooner or later any commercial establishment will find itself in litigation.  So, let us wax eloquent on the MEMCON--or the memo of conversation.  What the hell is this?  You have a phone discussion with someone regarding a deal, or a complaint, or just about anything, after the convo, you write a summary of who said what to whom.  That is your MEMCON, and it can be allowed in a trial as a business record, as long as it is the regular course of your business to make MEMCONs, it was made in the regular course of business, and was created on or about the time of the conversation memorialized.  Dig your well before you are thirsty, and start using MEMCONs as a regular business practice. You'll be glad you did.